Privacy Policy | FreshEaze

Last updated on July 22, 2024

DUSHYANTH TECHNOLOGIES ("we", "us", "our") operates the FreshEaze mobile app and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or use our mobile app. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information We may collect personal information that you provide to us, such as:

Name
Email address
Phone number
Address
Payment information
Any other information you choose to provide

1.2 Usage Data We may collect information that your browser sends whenever you visit our website or use our mobile app. This may include information such as:

Your computer's Internet Protocol (IP) address
Browser type
Browser version
Pages of our website that you visit
Time and date of your visit
Time spent on those pages
Unique device identifiers
Other diagnostic data

1.3 Tracking Technologies We use cookies and similar tracking technologies to track the activity on our website and mobile app and hold certain information. Technologies we use may include:

Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Web Beacons: Certain sections of our website and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics.

2. Use of Your Information

We use the information we collect in the following ways:

To develop new products, services, features, and functionalities
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
To process your transactions and manage your orders
To send you emails
To find and prevent fraud
To comply with legal obligations
To enforce our terms, conditions, and policies
To provide analytics or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

3. Disclosure of Your Information

We may share the information we collect in the following situations:

With Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, government requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Once the retention period expires, personal information will be deleted or anonymized.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request copies of your personal information.
Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: You have the right to request that we erase your personal information, under certain conditions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@fresheaze.in

7. Children's Privacy

If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers. If you believe we might have any information from or about a child under 18, please contact us at support@fresheaze.in

8. Changes to This Privacy Policy

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

If you have any questions or need assistance with cancellations or refunds, please contact our Customer Service team at:

FreshEaze by DUSHYANTH TECHNOLOGIES
17, 5th main, 10th cross,
Nandini Layout, Bengaluru,
Karnataka 560096, India
Email: support@fresheaze.in
Phone: 9731095407